I decided to go check and see if the big door was closed and it wasn't. So they had been there 90 minutes and I picked them up.($30 lesson learned) Our fatty was panting extremely hard. I said to the girl I was concerned about our boys being in and out in the heat and she said yes, it gets pretty warm with the door open. Only people with short nosed dogs would understand the danger of this. They also don't have a Web cam that you can watch and that makes me very uncomfortable. Leaving our babies blindly not being able to see any of what goes on is not the place for us.
Our dog loves going to The Ruff House - he knows when I call. These guys are great - they even offer grooming!
His name is Chad and so far as I can tell, he is the only groomer working out of this location (he may have an apprentice from time to time). We're happy to pay a premium for his consistent, kind, and invariably professional services. Pricing is very reasonable for this level of quality.
I decided to take our 2 English Bulldogs for a trial and specifically asked about air conditioning. They said they close the big door when it gets hot out. Well I ran a couple of errands and the temperature ranged from 75-78 degrees and was very sunny.(I guess I should have asked what they consider hot)
They could not handle my high energy dog. He was not given ANY of his treats the whole time he was there and since his toy was under his bag of treats I'm sure they didn't even give him his one toy. He had sores on his feet and acted VERY strangely when I brought him home. NEVER AGAIN.
Had my 2 Yorkies groomed here. The staff and facility is amazing. I will be coming back again for sure.
We're regulars at the Ruff House for grooming. Can't speak to the kenneling or daycare services, but the gentleman that is responsible for grooming services is excellent.
The Ruff House is a US Store based in Neenah, Wisconsin. The Ruff House is located at 1301 Kimberly Dr, Neenah, WI 54956, USA.
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